Responsibilities:
·         Welcome and greet patients upon their arrival

·         Manage patient check-in and the registration process

·         Take patients’ general medical and ophthalmic history

·         Instruct patient on diagnostic test and record results

·         Administer eye drops, ointments and medications as directed by ophthalmologists

·         Prepare and organize examination rooms for optometrist use

·         Provide necessary instruments and support during eye exams

·         Perform various administrative duties

·         Answering phones, scheduling appointments

·         Processing payments and insurance

·         Helping clients with frame selection, repairs, and adjustments and provide the contact lens training

·         Maintain inventory and order supplies

·         Maintain and update patient records with accuracy

·         Providing exceptional customer service

Requirements:
·         High school diploma or equivalent

·         Prior experience of 1 to 2 years of customer service is preferred

·         Excellent interpersonal and communication skills

·         Detail-oriented with the ability to multitask in a dynamic environment

·         Proficiency in computer systems for appointment scheduling and patient records management

Additional information
·         Salary $ 29.00 hourly / 30 to 35 hours per Week

·         Terms of employment: Permanent employment Full time

Work conditions and physical capabilities
·         Fast-paced environment

·         Work under pressure

·         Repetitive tasks

·         Physically demanding

·         Attention to detail

·         Combination of sitting, standing, walking

·         Standing for extended periods

Personal suitability
·         Accurate

·         Client focus

·         Dependability

·         Efficient interpersonal skills

·         Excellent oral communication

·         Excellent written communication

·         Flexibility

·         Initiative

·         Interpersonal awareness

·         Judgement

·         Organized

·         Reliability

·         Team player

Primary Job Location

·        Scarborough, ON