Desktop support analyst

Job Description

Job Details:

Employer: Starline Windows LTD.

Position: Desktop support analyst

Location: Surrey, BC. V3Z 0P6.

Rate: $30.77 hourly / 35 hours per Week

Permanent employment, Full time

Day, Morning, On Call, Overtime, Weekend

Start date: Starts as soon as possible

Benefits: Health benefits, Other benefits

Vacancies: 01 vacancy

Overview:

Languages: English

Education:
-College/CEGEP
-Information technology
-Computer/information technology administration and management, other

Experience: 2 years to less than 3 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting:
-Help desk
-General office
-Manufacture
-Office building

Responsibilities:

Tasks:
-Give access to computer networks
-Report on the performance of computer systems and networks
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-Provide business systems, network and Internet support to users in response to identified difficulties
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-Perform Web-server backup and recovery operations
-Manage incidents

Supervision: No supervision responsibility

Experience and specialization:

Computer and technology knowledge:
-Device drivers
-Networking hardware
-Networking security
-Intranet
-Internet
-Servers
-Security software
-Word processing software
-Presentation software
-Mail server software
-Communication software
-Programming software
-Desktop publishing software
-Data analysis software
-JavaScript
-MS Office
-MS Windows
-SharePoint
-Spreadsheet
-Wireless networks

Additional information:
Work conditions and physical capabilities:
-Fast-paced environment
-Work under pressure
-Tight deadlines
-Repetitive tasks
-Attention to detail

Personal suitability:
-Efficient interpersonal skills
-Judgement
-Organized
-Team player
-Ability to multitask
-Time management

Benefits:
Health benefits:
-Health care plan
-Paramedical services coverage

Other benefits:
-Team building opportunities

Who can apply to this job?
Only apply to this job if:
-You are a Canadian citizen, a permanent or a temporary resident of Canada.
-You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply:
Direct Apply: By applying directly on Job Bank (Direct Apply)
By email: starlineshiring@yahoo.com

How-to-apply instructions:
Here is what you must include in your application:
-Highest level of education and name of institution where it was completed
-Letter of recommendation
-Cover letter
-References attesting experience