Hotel Manager

Job Description

Bison Group Management Ltd o/a Pemberton Hotel is hiring a Hotel Manager (NOC 60031)

Location: 7423 Frontier St, Pemberton, BC V0N 2L0

Employment: Permanent, full-time (35 hrs/wk)

Salary: $41.48/hr

About the role:

Established in 1914, the Pemberton Hotel is a historic landmark located in the heart of downtown Pemberton, framed by the stunning backdrop of Mt. Currie. www.pembhotel.com
We are currently seeking an experienced and motivated Hotel Manager to oversee day-to-day operations, uphold service excellence, and ensure an exceptional guest experience.

Duties:

• Plan, organize, and oversee daily hotel operations to ensure efficiency and guest satisfaction
• Develop, implement, and evaluate operational policies and procedures
• Prepare budgets and monitor revenues and expenses
• Negotiate with suppliers for materials, equipment, and services
• Recruit, train, and supervise staff, and establish work schedules
• Conduct staff performance reviews and training sessions as required
• Participate in developing pricing and promotional strategies
• Negotiate with clients for facility use for meetings, receptions, and events
• Ensure compliance with health, safety, and hospitality regulations and company standards
• Address and resolve guest complaints and concerns professionally and promptly
• Arrange for and oversee maintenance and repair activities
• Assist guests with special needs and maintain an inclusive environment

Requirements:

• 1-2 years of progressive experience in the accommodation or hospitality industry, including supervisory experience
• Completion of a college diploma or university degree in hotel management, business – administration, hospitality, or a related discipline
• Strong English communication skills
• Excellent organizational and leadership abilities

How to apply: Email your resume to hotelpemberton@gmail.com (subject: Hotel Manager).