Tiankongzhijing Trading Inc. invites candidates to apply for the full-time permanent position of Business Consultant. We have the good problem of growing rapidly, so are looking to hire a Business Consultant for our headquarter in Markham, ON.

The ideal candidate must have:

• At least 10 years of experience in business consulting, management analysis, or a related role, preferablywithin retail, e-commerce, or international trade sectors. Experience working with multi-category productportfolios and brand management is strongly preferred.
• An understanding of the retail landscape in both Canadian and Chinese markets are required.
• A graduate degree in Business Administration, Management, Economics, or a related field is required.
• Proven experience in project management, including the ability to plan, execute, and oversee projectswithin set timelines. The candidate should be capable of managing multiple initiatives and collaboratingwith cross-functional teams.
• Excellent written and verbal communication skills, with the ability to present findings andrecommendations to stakeholders at all levels. Proficiency in both Cantonese and Mandarin is a strongasset due to the company’s international clientele.
• Proficiency in business software, such as Microsoft Office Suite (especially Excel) and ERP systems.Familiarity with data analytics tools and CRM systems is advantageous.

The primary communication language on this position is English and Mandarin.

Duties on the job will include but not be limited to:

• Conducting thorough analyses of current business practices, managerial approaches, and organizational structures to identify areas for improvement. Provide insights to streamline operations and optimize the company’s multi-category product portfolio.
• Researching and assessing the efficiency and effectiveness of existing policies and practices across key areas, including inventory management, marketing strategies, and customer service, and recommend innovative solutions to maximize performance.
• Identifying and proposing advancements to operational methods and systems, focusing on refining procedures in human resources, records management, regulatory compliance, and customer communications to support the company’s growth goals.
• Leading quality audits and establish quality management protocols to maintain high standards in product sourcing and customer satisfaction. Ensuring that the company’s policies align with industry best practices.
• Providing clear guidance on navigating regulatory policies and maintain the company’s compliance withCanadian and international trade regulations. Facilitating regulatory submissions and filings, ensuring timely and accurate documentation.
• Developing a reorganization plan for the company’s operational framework to support scalability, particularly as the baby and maternity product category expands. Ensuring that the company remains agile and responsive to market demands.
• Supervising and coordinating with contracted specialists and support staff on research and compliance projects, fostering collaboration and ensuring high-quality, actionable outcomes.

Tiankongzhijing Trading Inc. is located at 235 Hood Road Unit 2, Markham, Ontario L3R 4N3, Canada; this willbe the work location of the Business Consultant.

Annual salary is 78,751.4 CAD.

Please apply by sending your resume to tiankongzhijing2000@gmail.com