Technical Support Supervisor

Valor Distribution

IT & Web Design
Markham, Ontario
$40.00 / hour

JOB ID: 10529

Full Time
Print Job

Job Overview

  • Date Posted
    6 May 2024
  • Expiration date
    2 November 2024
  • Work Experience
    1-2 Years
  • Qualification
    Trade Certificate / Diploma
  • No. of positions
    1
  • Language at work
    English

Job Description

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service

Supervision
3-4 people

Applicants must share their resume/CV to apply for this job
valordistributions.hr@gmail.com

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