Optical laboratory assistant （NOC 33109）

Job Description

Weekly Hours: 35 hours per week

Period of Employment: Permanent employment

Start: as soon as possible

Responsibilities

•   Accurately gather and interpret detailed specifications for eyeglasses or contact lenses based on prescriptions provided by optometrists or ophthalmologists.

•   Assist clients in selecting appropriate frames and lenses that meet their prescription needs, lifestyle, and aesthetic preferences.

•   Fit clients with prescription eyeglasses or contact lenses, ensuring comfort, proper alignment, and optimal vision correction.

•   Meticulously update and maintain comprehensive prescription records for each client, ensuring accuracy and confidentiality.

•   Utilize electronic health record (EHR) systems to manage client files, ensuring that all prescription details are easily accessible for future reference.

•   Regularly clean, calibrate, and maintain optical laboratory equipment, such as lensometers, lens edgers, and coating machines, to ensure optimal performance and accuracy.

•   Conduct routine inspections of equipment, identifying and troubleshooting any issues to prevent disruptions in service.

•   Manage day-to-day clerical tasks, including answering phones, responding to client inquiries, and managing correspondence, to support the smooth operation of the optical laboratory.

•   Assist with data entry, filing, and record-keeping to maintain organized and up-to-date client and operational records.

•   Efficiently process client files, insurance forms, and other paperwork related to the production and delivery of eyewear.

•   Coordinate and manage appointment scheduling, confirming client visits through phone calls, emails, or text reminders.

•   Monitor inventory levels of supplies, lenses, and laboratory equipment, placing orders as needed to ensure uninterrupted service.

Qualifications

·       Attention to detail

·       Effective interpersonal skills

·       Client focus

·       Ability to multitask